Employment Verification – Human Resources Information Management & Analytics

External Employment Verification

When you apply for a car loan or mortgage or apartment lease, as well as various government services, the lender must verify that you have a source of income – and, usually, how much you make.

Verifications used to happen this way: The lender made you sign a release form, which they then mailed to your employer. The employer had to complete the form and mail it back to the lender. This sometimes took days or weeks, and forms could easily get lost or misdirected, leading to impatience, frustration — even the risk of losing your “perfect house” due to delay.

There’s a better way.

NC State participates in the nationwide “Work Number” system. It saves significant time and effort for everyone – employees, lenders, and employers.

“The Work Number” is a secure, automated service where employees can instantly certify their employment and income at NC State when they’re applying for a loan or service. Any lender or leasing agent can verify the employment and income for any non-student NCSU faculty and staff member (both regular and temp employees) within a matter of minutes.

The service is available 24/7 and can be used whenever you need to provide proof of employment or income.

How the Process Works

The employee controls the process. The authorization process is fast and easy. You simply provide the verifier with your social security number and NC State University’s unique Employer Code: 13063. The verifier can then complete the process online at www.theworknumber.com — or by phone at 800-367-5690. All of the information they will need for employment verification is provided there.

Verify Your Income with a “Salary Key”

If you want to verify your current salary in addition to verifying that you’re employed at NC State, you create a one-use “Salary Key.”

After a Salary Key is used for a one-time verification, it can’t be used again, but you can create new salary keys as needed. You create a unique Salary Key for each verifier who needs to verify your salary. If you provide your email address, the Work Number notifies you when the verifier actually uses their Salary Key.

Use Employee Self-Service

To obtain a Salary Key, follow these steps:

Go to NC State’s homepage.
Click on Resources at the top right side of the page, and choose MyPack Portal.
Log in using your Unity ID and password.
Click on the “For Faculty and Staff” tab.
Click on “Payroll and Compensation.”
Click on “Employment/Income Verification.” This will automatically log you in to The Work Number website. If you are prompted to enter in a password, clear your browser and try again.
Select the tab labeled “Salary Key.”
Select “+New Salary Key.”
You will be provided with a six-digit Salary Key that will allow the verifier to access this information via The Work Number.

For NCSU student employees, including Work-Study and Student Temporary Employees:

Due to the sensitive nature of student data and related FERPA legislation, all work-study and temporary student employment verifications must be completed by the Human Resources Information Management department on campus at NCSU.
Please forward all requests for NCSU student employment verifications to:
- HRIM
  2711 Sullivan Drive
  Campus Box 7210
  Raleigh, NC 27695
- 919-515-7929 (phone)
- 919-513-0793 (fax)

For Post Docs, NCSU Graduate Teaching & Graduate Research Assistants:

All Graduate Assistantship employment verifications are completed through the Graduate School by the Manager of Graduate Appointments. Please see the Graduate School website for details.

State Service Verification

Three types of service credit are maintained for SHRA employees. Specific uses of each type of service are made for various policy and fringe benefits applications. The types of service credit are:

This service credit is the grand total of all permanent, probationary, and time-limited time, either full-time or part-time (regularly scheduled 20 hours or more each work week), that an employee has served in State government or other recognized public sector systems. This type of service does not have to be continuous; however, breaks in service are not counted in the computation for credit. Total State Service time is credited for employment with:

Any State agency (subject to or exempt from the State Personnel Act);
Any governmental unit now a State agency. Examples are county highway maintenance forces, War Manpower Commission, and the Judicial System;
Local units of the North Carolina Department of Human Resources (mental health, public health, and social service) or any local Emergency Management Agency (civil defense) time;
County Agricultural Extension Service;
Community college or public school system;
North Carolina General Assembly; and
Other public sector employers as directed and approved by the Office of State Personnel.

Military leave (under certain conditions) and workers’ compensation leave are creditable to Total State Service. Paid leave or paid time off are also credited. Leave paid at termination is not credited to Total State Service.

Total State Service time is used for determining eligibility for:

longevity pay
vacation leave earning rates
service appreciation program awards
selection for layoff (reduction-in-force)
priority reemployment following a layoff

NOTE: TSSD is not used to calculate retirement date (see Creditable Retirement Date below).

Special Provisions

Credit is given for any month in which an employee is in pay status for one-half or more of the regularly scheduled work days and paid holidays in that month.

Permanent part-time employees earn service time on the same basis as permanent full-time employees. It is not prorated.

Records Location

Records are maintained in HR Information Management with University Human Resources.

An employee who believes his/her records are incorrect should contact his/her supervisor, the school/division’s HR Office, or HR Records to review and correct the record, based on appropriate documentation.