External Employment Verification
When you apply for a car loan or mortgage or apartment lease, as well as various government services, the lender must verify that you have a source of income – and, usually, how much you make.
Verifications used to happen this way: The lender made you sign a release form, which they then mailed to your employer. The employer had to complete the form and mail it back to the lender. This sometimes took days or weeks, and forms could easily get lost or misdirected, leading to impatience, frustration — even the risk of losing your “perfect house” due to delay.
There’s a better way.
NC State participates in the nationwide “Work Number” system. It saves significant time and effort for everyone – employees, lenders, and employers.
“The Work Number” is a secure, automated service where employees can instantly certify their employment and income at NC State when they’re applying for a loan or service. Any lender or leasing agent can verify the employment and income for any non-student NCSU faculty and staff member (both regular and temp employees) within a matter of minutes.
The service is available 24/7 and can be used whenever you need to provide proof of employment or income.
How the Process Works
The employee controls the process. The authorization process is fast and easy. You simply provide the verifier with your social security number and NC State University’s unique Employer Code: 13063. The verifier can then complete the process online at www.theworknumber.com — or by phone at 800-367-5690. All of the information they will need for employment verification is provided there.
Verify Your Income with a “Salary Key”
If you want to verify your current salary in addition to verifying that you’re employed at NC State, you create a one-use “Salary Key.”
After a Salary Key is used for a one-time verification, it can’t be used again, but you can create new salary keys as needed. You create a unique Salary Key for each verifier who needs to verify your salary. If you provide your email address, the Work Number notifies you when the verifier actually uses their Salary Key.
Use Employee Self-Service
To obtain a Salary Key, follow these steps:
- Go to NC State’s homepage.
- Click on Resources at the top right side of the page, and choose MyPack Portal.
- Log in using your Unity ID and password.
- Click on the “For Faculty and Staff” tab.
- Click on “Payroll and Compensation.”
- Click on “Employment/Income Verification.” This will automatically log you in to The Work Number website. If you are prompted to enter in a password, clear your browser and try again.
- Select the tab labeled “Salary Key.”
- Select “+New Salary Key.”
- You will be provided with a six-digit Salary Key that will allow the verifier to access this information via The Work Number.
For NCSU student employees, including Work-Study and Student Temporary Employees:
- Due to the sensitive nature of student data and related FERPA legislation, all work-study and temporary student employment verifications must be completed by the Human Resources Information Management department on campus at NCSU.
- Please forward all requests for NCSU student employment verifications to:
2711 Sullivan Drive
Campus Box 7210
Raleigh, NC 27695
- 919-515-7929 (phone)
- 919-513-0793 (fax)
For Post Docs, NCSU Graduate Teaching & Graduate Research Assistants:
All Graduate Assistantship employment verifications are completed through the Graduate School by the Manager of Graduate Appointments. Please see the Graduate School website for details.
State Service Verification
Three types of service credit are maintained for SHRA employees. Specific uses of each type of service are made for various policy and fringe benefits applications. The types of service credit are:
This service credit is the grand total of all permanent, probationary, and time-limited time, either full-time or part-time (regularly scheduled 20 hours or more each work week), that an employee has served in State government or other recognized public sector systems. This type of service does not have to be continuous; however, breaks in service are not counted in the computation for credit. Total State Service time is credited for employment with:
- Any State agency (subject to or exempt from the State Personnel Act);
- Any governmental unit now a State agency. Examples are county highway maintenance forces, War Manpower Commission, and the Judicial System;
- Local units of the North Carolina Department of Human Resources (mental health, public health, and social service) or any local Emergency Management Agency (civil defense) time;
- County Agricultural Extension Service;
- Community college or public school system;
- North Carolina General Assembly; and
- Other public sector employers as directed and approved by the Office of State Personnel.
Military leave (under certain conditions) and workers’ compensation leave are creditable to Total State Service. Paid leave or paid time off are also credited. Leave paid at termination is not credited to Total State Service.
Total State Service time is used for determining eligibility for:
- longevity pay
- vacation leave earning rates
- service appreciation program awards
- selection for layoff (reduction-in-force)
- priority reemployment following a layoff
NOTE: TSSD is not used to calculate retirement date (see Creditable Retirement Date below).
Credit is given for any month in which an employee is in pay status for one-half or more of the regularly scheduled work days and paid holidays in that month.
Permanent part-time employees earn service time on the same basis as permanent full-time employees. It is not prorated.
Records are maintained in HR Information Management with University Human Resources.
An employee who believes his/her records are incorrect should contact his/her supervisor, the school/division’s HR Office, or HR Records to review and correct the record, based on appropriate documentation.
This type of service is the period of unbroken employment for employees under the State Human Resources Act. Only permanent uninterrupted employment status under the State Human Resources Act is creditable toward this time.
This type of service is used to determine probationary or career status for SHRA employees. It also establishes eligibility for filing grievance appeals to the State Personnel Commission.
HR Information Management maintains these records, and can calculate this service for an employee. It may be necessary for HR Records to work with the Office of State Personnel to make a final determination.
This type of service is the length of time an employee has made contributions to the State Retirement System. This service time is used to determine eligibility for a retirement benefit (pension) and the amount of the retirement benefit.
Sick leave is credited toward this type of service at retirement time. Each 20 days of accumulated unused sick leave, or portion thereof, counts as one month of service.
Any part of a month in which the employee contributed to the retirement system, or any portion of sick leave over a 20-day period, is counted as a full month of creditable retirement service.
Creditable service may also be earned for military service, out-of-state service, and local government service. Restrictions do apply. Individual situations need to be discussed with Benefits Services to determine eligibility.
These records are maintained by the State Retirement System. Benefits Services can assist employees with information about obtaining service information.
For employees that have previous qualifying total state service, complete the form below to notify Human Resources Information Management (HRIM). Once this information is submitted, HRIM will send a request to your most recent state employer to confirm your total years of service and transfer any eligible leave. You will receive notification once the request has been processed. Depending on the policies of your previous employer total state service verification can take 2-3 weeks to process. If you have questions about the verification process, reach out to firstname.lastname@example.org.
Review the Incoming Employees with Prior State of NC Service Onboarding page for more information.
For employees that are submitting the Public Service Loan Forgiveness (PSLF) form, complete the request form below. HRIM will send you a completed Employer Information page for you to submit along with the remainder of your application within 2 business days.